QRIS FAQ before account funding
Clear FAQ answers reduce guesswork when you reach the cashier for the first time. Our account questions explain why phone verification appears before wallet access, while our wallet entries show where DANA, OVO, GoPay and QRIS status appears after you submit a request. For bank transfer or virtual account activity, check the reference details shown in your cashier record before seeking help.
We also explain that a wallet status can remain pending while the submitted details are being checked, rather than asking you to repeat the same step.
- DANA
- OVO
- GoPay
- QRIS